7 Things to Try if the Xbox Insider Hub Is Not Working on Windows 11
The Xbox Insider Hub is an application available for Windows that allows you to participate in the Xbox Insider Program and give your feedback on the latest Xbox updates. It gives you the chance to preview new Xbox games and apps before anyone else.
However, sometimes you may find the Xbox Insider Hub not working on your computer. This issue can happen due to a corrupt Microsoft Store cache and third-party antivirus programs. Here we show you all the working ways to fix Xbox Insider Hub in Windows 11.
1. Run the Windows Store Apps Troubleshooter
Windows comes with many built-in troubleshooters that can help in solving Windows-related issues. One of them is the Windows Store Apps troubleshooter, which is the go-to option to troubleshoot all kinds of Windows Store app problems.
The Windows Store Apps troubleshooter will scan your computer and detect any problems preventing Xbox Insider Hub from working properly. Then, if possible, it automatically eliminates these without your intervention.
Here’s how to use the Windows Store Apps troubleshooter:
If the troubleshooter detects any problem, it will try to fix it independently. Alternatively, it might instruct you on how to resolve it yourself.
Once you’ve applied all the fixes, close the troubleshooter and reboot your system.
2. Sync Your Computer Time and Date
Despite how weird it sounds, the Xbox Insider Hub might not work if your system shows an incorrect date and time. This is because Xbox Insider Hub is downloaded from a secure server, which double-checks the time it tracks is in sync with the client’s computer.
Follow the below steps to configure the date and time in Windows 11:
That’s it. Give a quick restart to your computer, and check if you’re still facing the problem. If yes, try the next solution on the list.
3. Check for Any Available Windows Updates
Having completed the syncing date and time step, you may find that Xbox Insider Hub is not working due to a bug you don’t understand or don’t know how to remove. In situations like this, you must consider downloading the latest Windows update.
If the Windows updates are paused on your system, you should allow it to download the latest update, which might bring Xbox Insider Hub back to normal.
To check for any available Windows updates, follow the below instructions:
Windows will now look for and download any available update. Then, you may need to reboot your computer to install the downloaded updates.
After the whole process is complete, check whether Xbox Insider Hub is working or not.
4. Clear the Microsoft Store Cache
Cache files are temporary files stored by all the applications, including Microsoft Store, that help to offer a faster and smoother service next time you visit the platform. But for various reasons, these cache files can get cluttered and buggy over time and cause different issues, including one at the end.
The solution, in this case, is to reset the Microsoft Store cache using a built-in utility called WSReset.exe. This utility closes the Microsoft Store and resets the application and account settings.
To reset the Microsoft Store cache,open the Run dialog box, typeWSReset.exe,and press Enter. You will see a black Command Prompt window, which will disappear within a few seconds, and then the Microsoft Store will open automatically, indicating a successful reset.
5. Disable Any Third-party Antivirus Programs
Antivirus is important for your computer safety. But some third-party antivirus programs can sometimes interfere with the installed applications' functioning and cause many issues.
To confirm that a third-party antivirus program is the main reason behind your problem, consider using Xbox Insider Hub after disabling the antivirus program. You can right-click on the antivirus icon in this system tray and choose to disable it from the context menu.
If Xbox Insider Hub launches without any issue after disabling the antivirus, you now know the culprit behind your problem. Now, you’re able to either uninstall the third-party antivirus program or remember to always disable it before using the Xbox Insider Hub.
6. Check Your Proxy Settings
Xbox Insider Hub will not work on your system if you’re using irregular network settings. First, temporarily turn offany VPN you have installed. You can check your VPN documentation page if you don’t know how to disable it.
Alternatively, uninstall the VPN from your system if you don’t use it often. After that, disable your proxy settings. You can do it by following the below steps.
7. Reset the Xbox Insider Hub
Reverting Xbox Insider Hub to its default settings might fix your problem.
Here’s how you can reset the Xbox Insider Hub in Windows 11:
Fixing the Xbox Insider Hub
The Xbox Insider Hub brings you the chance to test upcoming features before anyone else and give your valuable feedback to make improvements. But sometimes, corrupt files on your computer hamper its performance or even stop it from working. When this occurs, you’re able to use the above fixes to resolve the problem.
In the worst-case scenario, if none of the solutions were helpful, try to repair and install Windows 11.
By default, Windows 11 can reinstall itself while keeping your files, but what about your apps? Fortunately, there’s a solution for that.
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