How to Fix the Xbox Game Pass 0x00000001 Error in Windows 10 & 11
Many players who subscribe to Xbox Game Pass download and install titles via the Windows Xbox app. However, error 0x00000001 prevents some players from installing Xbox Game Pass titles with that app. When that game installation issue occurs, a message pops up in the Xbox app after download preparation that says, “Something unexpected happened… Error code: 0x00000001.”
Error 0x00000001 is an issue that players paying for the Xbox Game Pass subscription must get fixed to play their games. Some might contact the Xbox help service about the issue. However, you can fix error 0x00000001 in Windows with these potential solutions.
1. Run the Troubleshooter for Fixing Apps
As error 0x00000001 occurs in the Xbox app, the Windows Store Apps troubleshooter could be useful for fixing that issue. That troubleshooter resolves issues for MS Store apps that aren’t working right. These are the steps for running the Windows Store App troubleshooter:
To access the same troubleshooter in Windows 10, clickUpdate & Security>Troubleshoot. You can bring up the troubleshooting tool list by clickingAdditional troubleshooters. Then click Windows Store Apps’Run the troubleshooteroption.
2. Repair and Reset the Xbox, Microsoft Store, and Gaming Services Apps
The Xbox, Microsoft Store, and Game Services apps are three that can feasibly cause error 0x00000001 when they’re corrupted. Repairing and resetting all those apps via Settings could clear any issues with them and resolve 0x00000001 with that. You can clear all those apps’ data as instructed in our guide toresetting apps on Windows 10 and 11.
However, it’s better to try repairing an app before clearing its data. You’ll find aRepair option for the Xbox, Microsoft Store, and Game Services apps just above theirResetbuttons. So, selectRepairfirst, and if that option doesn’t make a difference go for a reset.
3. Reinstall the Microsoft Gaming Service Package
Reinstalling Microsoft Gaming Services is among the more widely confirmed error 0x00000001 solutions. Doing so will fix the Gaming Service package if it’s corrupted. You can reinstall Microsoft Gaming Service with PowerShell like this:
4. Start the Xbox Live Auth Manager Service
Xbox Live Auth Manager provides Xbox Live authentication services. Xbox app issues can occur when that service is disabled. So, make sure that the service is enabled and running like this:
5. Flush the Domain Name System (DNS) Cache
Internet connection instability generated by corrupted or outdated DNS data is another potential cause for error 0x00000001. Flushing the DNS via Command Prompt will address such an issue. Our guide tohow to flush the DNS on Windowscovers clearing the cache with an ipconfig command.
6. Run the Windows Image and System File Scans
System file corruption affecting the Xbox app’s dependencies could be causing the 0x00000001 error on your PC. If other resolutions here haven’t worked for you, try running scans for repairing the Windows image and system files.
The Deployment Image Servicing and Management and System File Checker Command Prompt tools are perfect for doing just that. This is how to run both those tools in Windows:
7. Reinstall the Xbox App
If repairing and resetting the Xbox app didn’t do the trick, try reinstalling it instead. Applying this potential resolution will refresh all the Xbox app’s files. You can uninstall and reinstall Xbox as follows:
Install and Play Your Xbox Game Pass Titles Again
You’ll probably be able to install Game Pass titles via the Xbox app again after applying the potential error 0x00000001 fixes above. That doesn’t mean they’re guaranteed error 0x00000001 solutions, but they have worked for many users.
Reinstalling Gaming Services and resetting the Xbox app are two of the most widely confirmed fixes. So, give them a try before contacting Xbox support.
Are you an avid Xbox or PC gamer? Then check out the reasons why you should get an Xbox Game Pass subscription right now.
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